Yahoo Domains: Insufferable and Dirty
I booked a domain name last year using Yahoo Domains. This year they increased their renewal prices without a notification to my principal mail id (which is Gmail).
They bill my credit card without asking me if I want to renew a domain for 34.95 USD Yes. 34.95 for a domain name.
Fine, probably I didn't read some fine print. I am a moron but shouldn't there be a way I can get in touch with them? I mean I fucking paid money and bought something from them... No. There is a convoluted wizard where you choose your problem and click continue... see http://smallbusiness.yahoo.com/contactus/. After I clicked Continue, a cute little note said:
So I tried setting up a "call back" with Yahoo. You make an online request and they'll call you. But no. Because my yahoo account did not have my phone number, they wanted me to updated my account with my phone and then request a Call Back. I tried that too but it said "Sorry the system accepts only 10-digit numbers..." And by that time I was like "Can't you count bitch!"
Anyway. I want you to do me a favor. I want Yahoo to answer me just one question.
"How the fuck can you hike your prices and bill my card with the new price without asking me if I am okay with it?" And, the only way I see it happening is by you and me making a lot of noise. So please post a link to this post on Twitter, Facebook, Orkut, Myspace and what not. Will you do that for me? Please?
They bill my credit card without asking me if I want to renew a domain for 34.95 USD Yes. 34.95 for a domain name.
Fine, probably I didn't read some fine print. I am a moron but shouldn't there be a way I can get in touch with them? I mean I fucking paid money and bought something from them... No. There is a convoluted wizard where you choose your problem and click continue... see http://smallbusiness.yahoo.com/contactus/. After I clicked Continue, a cute little note said:
So I tried setting up a "call back" with Yahoo. You make an online request and they'll call you. But no. Because my yahoo account did not have my phone number, they wanted me to updated my account with my phone and then request a Call Back. I tried that too but it said "Sorry the system accepts only 10-digit numbers..." And by that time I was like "Can't you count bitch!"
Anyway. I want you to do me a favor. I want Yahoo to answer me just one question.
"How the fuck can you hike your prices and bill my card with the new price without asking me if I am okay with it?" And, the only way I see it happening is by you and me making a lot of noise. So please post a link to this post on Twitter, Facebook, Orkut, Myspace and what not. Will you do that for me? Please?
Labels: yahoo
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7 Comments:
Same problem, I was charged 35, after my domain expired and I transferred it to a different host.
yet 35$ due to auto-renewal...
Same problem here too. Apparently they have cited clearly that the rate is reduced for the first 5 years of the domain (+ server space). My domain completed 5 years with them and ever since I've been charged 35 bucks :-) Sad.
You can contest the credit card charge with the Bank. Mostly if it is a visa card they will side with the customer. Good luck!
Never ever give your card no, to even the trusted family members.
Also, why would you want to have auto renewal? They will bombard with renewal notice anyways..... why bother? ( swipe it then )
Next, on yahoo contacting... Duh! They would have overtaken Google, if they are so intelligent!
@Ramesh. I didn't opt for auto-renewal. And, tell me how will shop online without providing credit card details!?
I am registered with godaddy. They do auto renewal too! But they send notice before 3 months, before 1 month and before 1 week. So I come to know the bill details.
Secondly I use paypal. The credit card details are with Paypal. Not with the yahoo, godaddy, vesana or what ever.
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