Twist of fate or finger?

I got an e-mail (riddled with spelling mistakes like 'recieved' and horrendous contractions like 'plz') from HSBC today, which claimed that I had defaulted on my credit card payment and the usual yada-yada. I was shell-shocked, for my outstanding on my card is a little over 100 Rupees and I have all the time in the world to pay back the colossal amount.
They wanted some other Sumankumar but by a strange twist of fate or finger (or probably a bad user-interface) they ended up sending the mail to me:

Dear Sir,
This has reference to your aforesaid credit card wherein we have not recieved any payment from December 2004 as a result of which your a/c has been written off as a bad debt by the bank pushing it into a serious stage of delinquency.
As a result of the same your a/c has been hotlisted by Credit Information Bureau of India limited (CIBIL) as a defaulter in the industry wide defaulter's bureau hampering several financial opportunities for you in the market and as a last resort the bank might be forced to get in touch with your employer. Plz treat this mail on priority and revert ASAP.

So I called this chap who was kind enough to leave his mobile number and he accepted his mistake. Also, I asked him to send a mail stating that it wasn't me they were looking for. I sent a mail after the phone conversation:

XXXX,
Thanks for making my day but I think you got the wrong customer. Please send me a written acknowledgement stating that it is not me. Also, I looked for the 'aforesaid credit card' but couldn't find it. Maybe you should exercise some caution before sending out a mail like this, for scientists say that it is possible for two people to share the same first name. Trust me, it is possible.
I am waiting for your clarification mail,
Suman

The poor chap sent a mail with a clarification.

Dear Sir,
This has reference to the below mail and we would like to apologise for the same as it was a case of mistaken identity and we were looking for a person by the name Suman Kumar xxxxxxxx holding credit card number xxxxxxxxxxxxxxxx who is also working for xxxxxxxx.
We assure you of our best services as always.
Thanks and Regards.
XXXXXXXX.

Technology is not all that cool. You hit the wrong key. Boom. The sh*t has hit the fan.

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