Private VS Government

The sad story of Touchtel and Other Such Insensitive Private Enterprises

I went to the mess for dinner as usual tonite at around 2200 hours. In the middle of my meal the mess owner, his friend, me and another colleague of mine started discussing about Touchtel and its awful service. The conversation led to some insights:

• I mailed a post card through our postal services, and a letter through a private courier/ The card reached first and the letter was delayed by 2 days - Mess owner
• BSNL phone service is better than Touchtel's. They respond to service calls faster. Mess owner's friend
• I found a PCO 10000ft above sea level, somewhere near Mussorie. It belongs to the government - my colleague
• VSNL is, was always, the best ISP - me
  I had written about net4domains and its screwed-up service. And also about Touchtel and its totally customer-hostile attitude... tonite I concluded that in India - only governement service can work. They have no profit motive. The private enterprise wants to make money, but is not ready to offer sincere, fast and reliable service. The Bhartis, the net4indias, the RPGs, the satyams... they have absolutely no clue what service means. God fuck them all. I am writing this in my capacity as a citizen of this country, and also as an aggrieved customer of a few of the aforementioned morons.
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