Updated at least twice a month; This is a blog on usability in India -of software, web, and, consumer products of India. I will also be blogging my observations on how usability affects marketing, product positioning, corporate branding, customer-service and sales. Write to me: sumank ['at'] gmail [dot] com World Usability Day 2006
STC Annual Conference 2007
STC Annual Conference 2006
Indian Express Interview

Invite me to speak Tech Writing Blog
Personal Blog
LinkedIn Profile

Friday, April 24, 2009

 

Quick Review of Travel/Ticketing Websites in India

Travelocity.com

My rating: 2 out of 5

See that screen grab above? Yeah. That's what you're supposed to use to pick a 'From' and 'To'. See how the 'One-way' and 'Return' checking is done. Instead of asking you upfront, they ask you at the end! This is lazy design.

Makemytrip.com

My rating: 2.5 out of 5
Easy to search for flights. But text is difficult to read because the text and BG are not contrasting. But if you are a South Indian and you have an initial for a last name OR if you have two words in your first name (like Suman Kumar), you can't use this site. See screen grabs.

makemytrip.com UX review
See? They want my last name to be at least two characters long!
And, they won't let me write my first as I always have written in. They want it to be SUMANKUMAR. And not SUMAN KUMAR. Hey! It is my name!

Cleartrip.com

My rating: 3 out of 5

Simple and elegant (as compared to the others I mean). No pull-down menus. Just simple text boxes to pick your 'From' and 'To'. The use of Web 2.0 technology... I like them! But, for the position and color of that 'Search flights' button. It should have been 'inside' instead of jumping out... and white text of reddish-orange? And, most irritating is gray text on gray BG in the search results. Guys! come on!

Labels: , ,

Add to:del.icio.us| Digg| Reddit| StumbleUpon| Technorati

Thursday, November 20, 2008

 

Working Through Screens