Updated at least twice a month; This is a blog on usability in India -of software, web, and, consumer products of India. I will also be blogging my observations on how usability affects marketing, product positioning, corporate branding, customer-service and sales. Write to me: sumank ['at'] gmail [dot] com World Usability Day 2006
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Friday, May 02, 2008

 

Dell Vostro 1310 Screw-up

Looks normal, right? Look at your own keyboard... notice anything different? Okay, maybe you don't. But try actually typing on this and it all becomes far too apparent. The whole of the bottom row of letters (Z, X, C...) is one too far to the right. The Z should be below and between A and S, not S and D. You're looking at a brand new Dell Vostro 1310, ordered the day after its released, and delivered on 30th April 2008 in the UK. They keys are all there. Shift, \|, Z, X... its just that the left shift is too big, forcing everything over too far. The Z has to be between the A and S... look on ANY other keyboard and that's where it sits. This is not a US/UK layout issue, just a general monumental flaw. [read more]

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write to me: sumank [at] gmail [dot] com

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