Updated at least twice a month; This is a blog on usability in India -of software, web, and, consumer products of India. I will also be blogging my observations on how usability affects marketing, product positioning, corporate branding, customer-service and sales. Write to me: sumank ['at'] gmail [dot] com World Usability Day 2006
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Monday, October 24, 2005

 

Air Deccan: A Quicky Usability Review

Air Deccan's website offers telephone numbers to buy tickets bang in your face. I like the idea. You will too because logging in to the site is so damn tough. Yo are better off calling them up and booking tickets. 1) The image map nav bar does not work. Image maps suck. Because. They. Are. Not. Text. Links. (read some dope on imagemaps here and here) 2) Login options are buried in the right-bottom corner. What's the big idea. Piss off the user? 3) No 'forgot password' feature 4) They say that the site can be best viewed on Internet Explorer 5.5 and above. Hm. Do these guys know what's going on on the web? Firefox my friends. That's what's going on. 5) No whereon the home page do they talk about 'what is Air Deccan'. Not even the HTML title. Wonderful branding.
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1 Comments:

Anonymous Anonymous said...

Wanted to clarify for Air Deccan Usability issues.
1. Regading the Login not visible, People booking at Air deccan don't book it via LOGIN so login is not a issue here.
2. Branding - Air deccan dosen't believe in Branding. People get what they want book it close it.

Anyways I am not working for air deccan but like the way they have build their website.

9:10 PM  

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